Shipping FAQ

Do you offer Free Shipping? (US)

Yes! Orders over $100 will qualify for free shipping.

When Will My Order Arrive? (Within The US)

After your item has shipped, we currently offer two shipping options within the US. After your order is scanned in, you will receive a tracking number within a business day. From there, you should expect your order to arrive within the aforementioned

When Will My Order Arrive? (International)

Delivery time for International orders depend upon the shipping method that you chose at check out. We currently offer two shipping options for International orders. Once you receive your shipping confirmation e-mail, your order will take 5 to 8 busi

How Much Does Shipping Cost? (Within the US)

We currently offer two shipping options within the United States. Please do keep in mind that shipping costs are based on weight and distance. We do offer free standard shipping on all retail orders over $100+.

How Much Does Shipping Cost? (International)

We currently offer two shipping methods for International Shipping. Please do keep in mind that shipping costs are based on both weight and distance. Unfortunately, we do not offer free shipping. Trust us. We wish that we could, but we're a small bus

Tracking Number Says Delivered, But I Have Not Received Order.

Unfortunately, there are quite a few reasons that your order has been marked as delivered but you have not received it yet. In general, the USPS does a decent job with delivering packages before they mark them as delivered. However, we have seen quit

Why Isn't My Tracking Number Working? (International)

We currently offer two shipping methods for International Shipping. If you chose Standard International Shipping at checkout, unfortunately, your tracking number will not work. It's a necessary sacrifice for more affordable shipping prices and we try

Why Is My Package Being Returned To Arizona?

If your tracking number suggests that the package is being returned to Arizona, it's because it is heading back to our Facility here in Tempe. We're very sorry about this, but in general, a package is only returned if the shipping address that was en

Help! My Order Hasn't Arrived. (Within the US)

If your order has been marked as shipped and has not arrived, please refer to your tracking number. Your tracking number should give you an estimated delivery date. Please keep in mind that this is an estimated date. There are multiple factors that

Help! My Order Hasn't Arrived. (International)

Please be patient as our International orders average 2 to 6 weeks from our shipment date. Unfortunately, they can take even longer depending upon your country. If you have not received your order by the six week mark, we recommend checking in with y

How Can I Track My Order?

Once your order has been successfully processed by the USPS, you will receive a shipping confirmation from Los Woods to the e-mail that you placed an order with. You are able to use the tracking number that is provided in this e-mail to track your or

Do I Have To Pay Custom's Fees?

The short answer is: Buyers are responsible for Custom's Fees. It is very unfortunate, but custom's fees are something that are out of our control and is something that is becoming a much more complicated situation by the day. We do pay our shipping

Shipping to the UK

Unfortunately, we're not able to ship to the United Kingdom at this time due to BREXIT. If you have any questions, please reach out to our support team.

Do you offer Free Shipping? (International)

Unfortunately, we do not offer free shipping for International customers at this time.