Why Is My Package Being Returned To Arizona?Updated a year ago

If your tracking number suggests that the package is being returned to Arizona, it's because it is heading back to our Facility here in Tempe. We're very sorry about this, but in general, a package is only returned if the shipping address that was entered is incorrect or could not be verified by the USPS.

We do process all of our returns within 48-hours of receiving them and we will contact you for more information if we receive a returned package.

If you think your package was returned to us and we haven't contacted you, please write our support team and we'll get back to you as soon as possible.