Help! My Order Hasn't Arrived. (International)Updated a year ago

Please be patient as our International orders average 2 to 6 weeks from our shipment date. 

Unfortunately, they can take even longer depending upon your country. If you have not received your order by the six week mark, we recommend checking in with your local postal office, as well as your local custom's agency. If they have no information, please feel free to contact us and we will do everything that we can to assist you with your order.

In some cases, orders are marked as undeliverable due to insufficient addresses. If that happens, they are then returned to us. We do process all of our returns within 48-hours of receiving them and we will contact you for more information.

If you think that your package may have been returned to us and we haven't contacted you, please feel free to contact us and we will get back to you as soon as possible.