I'm missing shirts. Where are they?
Oh, no! I'm sorry to hear that. Please get in touch with your Lost Woods rep and we'll check into this for you.
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Order Issue FAQ's
Why is the outside of my shirt sticky?
No need to worry! It’s normal and will be gone after your first wash. Direct to Garment (DTG) printing requires is a delicate process with several stages including a pre-treatment process for all garments. The residue that you are feeling is from our
Why are there lines around the design on my shirts?
If there are any lines around the artwork, these are called pressure marks. Sometimes they are left behind after we heat press your shirt to flatten the fibers to ensure a quality print. Please note that any lines or pressure marks will be gone after
Why do the colors look different from my phone/computer?
Unfortunately, we cannot guarantee that the color that we print will match what you see on your screen, as every screen is calibrated differently. But please keep in mind that our prints will always be a reasonable depiction of the digital mock up th