I'm missing shirts. Where are they?Updated a year ago
There are a lot of variables in screen printing and unfortunately, shirts get damaged in the process. Sometimes garments are delivered with holes in them from ours suppliers. Other times ink doesn’t lay down quite right or one time, we left the door open and a bird flew into the shop and left a present on a shirt. At the end of the day, we’re human and there are variables that have to be taken into account.
So we have a 5% allowance for damaged goods, mistakes and… well, things like birds.
We advise ordering a few extra items to compensate for this potential shortfall. While we aim to fulfill you order completely, should there be a shortage, we will either refund you or issue a credit for the items that we’re unable to fulfill.
If you require an exact number of items, please indicate this when placing your order.
Please note that there will be an additional charge for this service. The extra fee covers the cost of ordering additional items to replace any that may be defective either from the manufacturer, during production or otherwise.